If you are a resident of the Sunshine State and use Uber on a regular basis, listen up. Uber riders in Florida now have the option to call a number and speak with a live representative when booking a ride.
Agents will be able to confirm trip requests, provide price quotes upfront, and help customers find a ride that works for them.
Customers will need to have an SMS or text-based mobile phone for messages.
Uber says it designed the feature for older adults. The number to use for this service is 1 (833)-USE-UBER.
As of the time of this writing, this service is only available in Florida.