Hurricane Michael Recovery: When will the power be on

(WTVY News 4)
Published: Oct. 15, 2018 at 11:55 AM CDT
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Thursday Morning Update:

Wiregrass Electric Cooperative made tremendous progress on its seventh day of restoration efforts by bringing its total outage number to 286 members.

The 225 linemen helping to restore power worked late into the evening on Wednesday and again before daylight on Thursday to restore the remaining members.

“We are so proud of the effort by everyone on Wednesday,” says WEC Chief Operating Officer Brad Kimbro. “We have made great progress every day but Wednesday was a very good day for us. Our goal will be to make just as much progress on Thursday and get power restored to all of our members.”

As of Wednesday, WEC had recorded almost 500 broken poles on its system following Hurricane Michael and they will definitely find more while continuing the restoration effort.

As of 6 a.m., WEC had the following outage numbers:

Columbia Substation — 164 members (16 percent out)

Slocomb Substation — 1 members (.01 percent out)

Limestone Substation — 234 members (8 percent out)

Ashford Substation — 19 members (0.01 percent out)

Cottonwood Substation — 75 members (4 percent out)

Rehobeth Substation — 8 members (.38 percent out)

System Total Outage — 286 (Down from 18,000)


As a result of hardship from Hurricane Michael, Dothan City Manager, Mike West, has suspended termination of services (cut-off) for non-payment for all Dothan Utilities customers for the week of October 15, 2018. Normal operations for termination of services will resume on Monday, October 22, 2018.


Dothan Utilities has restored all major feeders and primary power lines. If you are still without power, Dothan Utilities Director Billy Mayes says it is imperative that you call (334) 615-3302, so that your location can be documented for scheduling work.


Hurricane Michael Outage Update: October 17 at 9:45PM

Today, the cooperative restored power to members’ in portions of Campbellton, Alford, Wausau, Chipley, Bascom, Altha, Grand Ridge, Sneads and south of Bonifay. One circuit of the Altha substation was repaired and the substation at Enviva in Cottondale was energized.

Approximately 80 percent of the members served by West Florida Electric in Holmes County have been restored. The co-op was also able to restore power to around 100 members in Calhoun County today.

The following figures apply only to members who have not sustained damage directly to their home’s service entrance and who can safely accept power:

Washington & Holmes Counties: within 10 days - 90% restored & within 14 days - 100% restored

Jackson County: within 20 days - 50% restored; within 25 days - 75% restored & within 30 days - 100% restored

Calhoun County: 30 plus days before the largest majority of members are restored

In addition, the cooperative now has nearly 1,000 linemen, right-of-way workers and support personnel helping restore power in our area. In order to accommodate this extra personnel, the co-op is constructing an additional 300 man, storm recovery staging area in Altha.

The cooperative continues to experience communications challenges. Our outage management system is still not functioning properly due to the lack of phone service. Members are still unable to contact the co-op to report outages or any other issues at this time. Follow the co-op on social media or visit the website for more information. Outside of the media, these are currently the only ways we have to communicate with our members.

We’d like to remind our members to stay away from downed lines – never touch or drive over one. Also, when using back-up generators, follow all manufacturer’s safety instructions. Thank you for your continued prayers and support.


October 17, 2018

Gulf Power crews, alongside thousands of restoration crew members from 15 states, have restored power to 95% of Gulf Power customers in Jackson and Holmes counties ahead of estimated restoration times. Crews are working around the clock and were able to energize more than 95% of customers north of Interstate 10 in Caryville, Bonifay, Chipley, Graceville and Campbellton restored 24 hours ahead of the original estimate.

“Restoring power to these storm-devastated areas takes a massive coordinated effort. The storm drills that are executed every year, along with the real-life experience through deploying to help others in times of need, have paid off in this extensive restoration effort,” said Adrianne Collins, vice president of Power Delivery. “Everyone involved in this restoration has been encouraged by the support they have felt from our customers, and the entire team is humbled to be part of the effort.”

NEW – 95% RESTORED: Gulf Power customers in Jackson and Holmes counties in the following areas:

Areas north of I-10 in Bonifay and Chipley, and all of Caryville, Graceville and Campbellton have been restored.

95% RESTORED: Customers who live in the Cypress and Apalachee areas with a mailing address of Sneads, Florida, served by Gulf Power have been restored.

95% RESTORED: Panama City Beach east of Highway 79 to the Hathaway Bridge has been restored.

95% RESTORED: Panama City Beach west of Highway 79 has been restored.

Vernon, Sunny Hills and the surrounding areas south of I-10 are estimated to be restored by midnight, Oct. 18.

Downtown Panama City, Callaway, Parker, Lynn Haven, Youngstown and surrounding areas are estimated to be restored by midnight, Oct. 24.

* The above estimated restoration times are for 95% of customers who can accept electric service. As work progresses, we will continue to update and adjust estimated restoration times for specific areas.

Current storm-related outage total as of Oct. 17 at 5 a.m. CDT

County Outages Customers Served
Bay 50,215 103,367
Escambia RESTORED 152,984
Holmes RESTORED 2,572
Jackson 9 1,375
Okaloosa RESTORED 94,172
Santa Rosa RESTORED 72,563
Walton RESTORED 23,578
Washington 407 6,514
TOTAL 457,125

Oct. 18 Morning Update:

Gulf Coast Electric Cooperative reports this afternoon that power has been restored to 4,296 members in Bay, Walton and Washington Counties. This represents approximately 21 percent of Gulf Coast Electric Cooperative’s total electric distribution system, which serves 20,815 meters.

As of 9:00 a.m., Gulf Coast Electric Cooperative had the following outage numbers:

• Bay County: 9,512 meters (79%)

• Calhoun County: 1,843 meters (100%)

• Gulf County: 4,337 meters (100%)

• Jackson County: 48 meters (100%)

• Walton County: 0 meters (0%)

• Washington County: 610 meters (25%)

• Total system outages: 16,350 meters (79%)

Crews are working across all counties in Gulf Coast Electric Cooperative’s service area. However, many homes and businesses have been damaged to the extent that they cannot accept service when it becomes available.

There are currently more than 1000 crewmen, in addition to Gulf Coast Electric Cooperative’s employees, working on the restoration effort. Other administrative personnel are focused on logistics (food, lodging and laundry for crews), warehouse and inventory control, ordering supplies (poles, wire, transformers and other electrical equipment), telecommunications and IT services. Because all available resources are dedicated to power restoration, offices remain closed until further notice.

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