Dothan has new website for utility payments

(WTVY News 4)
Published: Jan. 15, 2020 at 10:42 AM CST
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Dothan is changing its utility payment processor.

Starting Thursday, January 16, 2020, Dothan Utilities will start taking online payments through MyUsage.

The new website for utility payments is

According to a press release, the previous payments website address will automatically redirect to the new payment website.

In the future, the city hopes to add more features to the new website like being able to save payment methods, auto-pay, view billing statements, monitor usage and participate in a prepayment program.

The city attributes this change to moving to the Automated Metering Infrastructure (AMI) system. However, in November it was announced the previous utility payment website was hacked.

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