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City of Dothan Planning & Development Offices to limit in-person contacts

(Source: City of Dothan)
(Source: City of Dothan)(WTVY News 4)
Published: Mar. 17, 2020 at 5:30 PM CDT
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At the City of Dothan, we are taking a number of proactive steps to ensure your access to uninterrupted services, while protecting the health and safety of our customers and our employees. We are actively monitoring the changing situation around COVID-19, and our teams across the City are meeting regularly to ensure that we continue to meet customers’ needs.

As a precaution, the Planning & Development Department will limit access to our offices located in the Dothan Civic Center effective Tuesday, March 17th, 2020.

We are committed to continuing to provide excellent service to our customers through the methods described below.

FOR PLANNING:

Customers are encouraged to complete and submit the appropriate Application by email to kvann@dothan.org. Please call our office at (334) 615-4410 for information on which application to complete. Applications or plans, if required, may be submitted via drop-box directly in front of the Planning office in Room 305 of the Dothan Civic Center. Staff will notify you via your preferred contact method if additional information is needed or to advise you of the next step.

FOR PERMITS & INSPECTIONS:

Customers are encouraged to complete and submit Permit Applications by email to permits@dothan.org. Please call our office at (334) 615-4450 for information on which application to complete. Applications or plans, if required, may be submitted via drop-box in the 3rd Floor Lobby of the Dothan Civic Center. Staff will notify you via your preferred contact method if additional information is needed or to advise you of the next step.

Inspection requests may be made by phone at (334) 615-4450 or email to permits@dothan.org. Please provide the address, permit number, your name, a contact number, and the type of inspection requested. Staff will confirm the request has been received and notify you of the scheduled date.

FOR COMMERCIAL UTILITIES:

Commercial utility customers are encouraged to complete and submit an Application for Service by email to permits@dothan.org. Applications may also be submitted via drop-box in the 3rd Floor Lobby of the Dothan Civic Center. Staff will notify you via your preferred contact method if additional information is needed or to advise you of the next step. Please call (334) 615-4450 with any questions related to commercial utilities.

FOR BUSINESS LICENSING:

New businesses are encouraged to complete and submit a Business License Application by email to businesslicense@dothan.org. Applications may also be completed and submitted via drop-box in the 3rd Floor Lobby of the Dothan Civic Center. Staff will notify you via your preferred contact method if additional information is needed or to advise you of the next step.

Businesses with existing licenses have the ability to renew their licenses online directly through the City’s website. Licenses may also be renewed by phone by calling (334) 615-3166.

The City of Dothan is committed to being responsible to the citizens we serve. Rest assured that we are trying to limit the impact of COVID-19 on our operations while safeguarding employees and customers alike.

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