COVID-19: Dothan Utilities locations moving to drive-thru only

(WTVY News 4)
Published: Mar. 17, 2020 at 12:58 AM CDT
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Dothan Utilities is moving their brick-and-mortar payment services to drive-thru only, as preventative action against COVID-19.

In a Monday release, Dothan Utilities says, "As a precaution due to the coronavirus, Dothan Utilities will offer limited access at our collections office restricting transactions to our drive-thru windows. This is for protection of both our customers and staff."

They also say they are closely monitoring the fluid coronavirus situation, as to be able to meet customer's needs.

Some contact information and digital payment options can be found on the sidebar.

We encourage our utility customers to contact City offices via phone at 334-6154100 or email at for initiation or termination of services. We further encourage you to continue to manage your accounts online at and  

• You can make one-time payments by phone by dialing 334-615-4100 Option 2 or online at

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