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WARNING: 3rd party website up-charging for driver license renewals in Alabama

(Source: Alabama Law Enforcement Agency)
(Source: Alabama Law Enforcement Agency)(WTVY News 4)
Published: Nov. 11, 2020 at 12:28 PM CST
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BIRMINGHAM, Ala. (WBRC) - The Alabama Law Enforcement Agency (ALEA) is warning drivers about a third-party website that is up-charging for driver license renewal.

ALEA agents said third-party websites may look “official,” and often partner with search engines to appear at the top of search results, but most of them charge additional fees to complete transactions.

The third-party application sites are independently run and are not affiliated with ALEA in any way.

“We were recently made aware of a website that charged a $50 administrative fee in addition to the agency’s $39 renewal fee. That is a significant up-charge from ALEA’s online transaction fee, which is only $2.75,” ALEA Secretary Hal Taylor said. “As with any type of website service, we encourage Alabama citizens to use caution when utilizing third-party websites.”

Here are a few tips to help customers ensure they are visiting ALEA’s official website:

  • Rather than using a search engine to reach ALEA’s Driver License Division, enter our web address (www.alea.gov) directly into your browser’s address bar. Once you reach ALEA’s official site, click “view all online services,” then click “renew your driver license online.”
  • ALEA charges a $2.75 transaction fee for online renewals. If you incur any additional charges, you are not on the ALEA website.
  • Look for the words, “The official site of those who protect and serve Alabama” and the official ALEA seal at the top of the page.

Please be advised that you are only eligible to renew your license 180 days prior to the expiration date. You may purchase a duplicate license, permit or ID card at any time through ALEA’s online services.

Copyright 2020 WBRC. All rights reserved.

Original Story: https://www.wbrc.com/2020/11/10/warning-rd-party-website-up-charging-driver-license-renewals-alabama/