Having issues with free internet vouchers?
DOTHAN, Ala. (WTVY) - About 200,000 families across the state are eligible to receive vouchers from the Alabama Broadband Connectivity for Students to receive internet access.
Many parents say they are having problems with internet providers not honoring the vouchers.
The Alabama Department of Economic and Community Affairs says there aren37 providers for the program, but WOW!, a popular option in the Wiregrass, is not one of them, so if you do use WOW!, the internet vouchers will not work.
Others in our area that are on the list include Comcast, Mediacom, Centurylink, and Charter (Spectrum).
If you have service through those providers, the voucher should work.
When asked what should you do if your provider is on the list but does not honor the voucher Josh Carples, the ADECA’s communication coordinator said, “Without knowing the specific customer or their specific situation, we are unable to comment on the issue.”
If you’re having issues with the vouchers you can call 1-888-212-4998 or visit https://abcstudents.org/ for more information on the program and online help.
Compatible internet providers:
1. Ardmore Telephone and WK&T
4. Central Alabama Electric Cooperative
8. Community Cable and Broadband
9. Cyber Broadband
10. Demopolis CATV
11. Farmers Telephone Cooperative
12. Fort Code, Inc. Weiss Internet
13. Hayneville Fiber Transport Camilla Communications
14. Hayneville Telephone
15. JTM Broadband
17. Millry Communication
18. Mon-Cre Telephone
20. National Telephone of Alabama
21. New Hope Telephone Cooperative
22. Northland Cable Television
24. Pine Belt Broadcasting
25. Pine Belt Cellular
26. Pine Belt Telephone
27. R.M. Greene
28. Riviera Utilities
29. Roanoke Telephone Company
30. Scottsboro Electric Power Board
33. Tombigbee Communications
34. Troy Cablevision
35. Union Springs Telephone
36. Verizon Wireless
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