"The timer was still going on the fax machine and you could see that she dialed 9-1-1-1-1-1 a couple of times,"-Cpl. Barberree.
Here's another cold case that remains a mystery.
Almost three years ago, the owner of a furniture was found shot to death at her desk.
Police say signs show she tried to get help.
On March 17, 2010 police found 69-year-old Grace Bridges- Dedert shot to death in her furniture store on South Park Avenue.
"When she was found she was slumped over her desk in her office," said Dothan Police Corporal Chris Barberree.
Police say a customer walked in and found her.
"They thought she had had a heart attack to begin with so they called the paramedics and when they got there they realized it was a gunshot," said Wendy Northington, Bridges' daughter.
A gunshot wound to her abdomen.
One of her four daughters, Wendy Northington says she often worked in the store with her mom.
She says Bridges didn't have any concerns of being uncomfortable or scared.
"We had talked about robbery and she said "Wendy if somebody ever comes in here just hand them the money it's not worth it."
From the scene, police recovered one shell casing and other evidence suggests Bridges tried to get help.
"The timer was still going on the fax machine and you could see that she dialed 9-1-1-1-1-1 a couple of times," said Cpl. Barberree.
"Robberies happen everyday but to shoot her and kill her I think it was somebody that she could identify or that she knew, maybe a customer, maybe someone in the neighborhood," added Northington.
Within the past 2 1/2 years, police have worked multiple leads in the case.
"There was some video surveillance from other businesses that we looked at and we explored the evidence in that video but it didn't turn into any good leads or anything."
Wendy says not having anything isn't enough, "Inside it hurts, it hurts everyday that somebody could do that to her."
"She deserves justice, we and she needs closure with this."
And although there's a lack of justice and closure, Wendy and her family haven't hardened their hearts.
"We're not an ugly family we're not out to hurt anybody. In fact if you will come forward. We're very forgiving we could save your life, because we're not looking for a death penalty we just want closure."
Police say the only thing the suspect took from the scene was money Bridges had in a drawer, her purse, jewelry and other items in the store were still there.
Wendy says her family comes together every year on the anniversary of her mother's murder to celebrate her life and the amazing grace she gave them.
If you have any information on Grace Bridges' murder please call Crimestoppers at 334-793-7000 or you can text-a-tip to 2-7-4-6-3-7.
You could be eligible for a substantial reward.