BBB Reviews Accrediting Process

By: Associated Press
By: Associated Press

HARTFORD, Conn. (AP) - The Better Business Bureau says it's
abandoning a rating system that awarded rating points simply
because a business was accredited.

The Arlington, Va., group was criticized by Connecticut Attorney General Richard Blumenthal for the system that he called pay for

The business group also said Thursday it will hire an independent third party to help it review its accrediting procedure and will make other changes.

Stephen Cox, president and chief executive of the Council of Better Business Bureaus, says the group has enjoyed the public's trust and is taking steps to maintain it.

Blumenthal says he applauds the decision to end the rating system, but remains concerned the business group lacks the resources to verify information used for its ratings.

(Copyright 2010 by The Associated Press. All Rights Reserved.)

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