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Alabama scheduling Jobless Calls due to Increase

(AP) - An increase in Alabamians applying for unemployment benefits is causing the state to schedule days for people to call.

State Industrial Relations Director Tom Surtees says the schedule is designed to decrease the wait time, particularly on Mondays, which is the busiest day of the week for claims.

Previously, people could call to apply five days a week. But starting next week, Mondays will be reserved for people with Social Security numbers ending in digits zero through four. Tuesdays will be reserved for people with Social Security numbers ending in five through nine. Anyone can call to apply on Wednesdays, Thursdays and Fridays.

Alabama's unemployment rate in October was 5.6 percent. That was
up from 3.5 percent a year ago.


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