Since Tropical Storm Fay hit, powerful wind and heavy rain has been reeking havoc in the Wiregrass.
Dothan Utilities Director, Billy Mayes says a steady flow of calls have been coming in from customers reporting power outages.
"Its small areas for the most part where tree limbs have hit, blown fuses, transformers, few trees down across the roads, across the lines, that sort of thing. Not only are we doing the electric we are doing tree removal, our wastewater sections does tree removal during these events."
Wiregrass Electric says they have crews on 24/7 for their customers and Dothan Utilities has a devised plan for emergency management.
"We’ve made preparations. our whole department comes together during these emergencies, we've got 3 water crews and 2 water sewer crews that will go in front of the electrical crews to remove the trees and the blocked lines so that we can get to them." Says Mayes
Volunteer fire departments across the wiregrass are also doing their part to help fellow citizens.
Saturday morning in Cottonwood, a tree fell down on a mobile home, bringing a power line along with it. Residents inside made it out safe.
“We are helping out as much as we can ... there are a lot of hazards out in the roads, everybody needs to stay home and off the roads, we are here now on a dirt road, we already had to pull some people out, and there's some standing water, a lot of debris out, we have other units manning roads out where power lines were down.” Says Bruce Wozow of the Cottonwood Vol. Fire Dept.
Dangerous road conditions are also making it difficult for emergency responders and utility vehicles to reach those in need.
"The dirt roads are hazardous, if we need to get equipment and trucks up here, it would be very difficult due to the muddy conditions." Says Wozow
"As we get more gusts and more wind, we’re going to have more outages. Once we sustain 30 mile per hour winds, then we are no longer going to work on the lines at that time because its not safe for our guys to be up." Says Mayes
If you are without power, there are some important tips you should remember.
Don’t open your refrigerator doors more than you have to. Keep your house doors and windows closed tight so you don't lose your cool air, and make sure you have a working phone available so you can call out for emergencies, and report the outage.
Report Power Outage Helplines
* Dothan Utilities: 615-3302
* Alabama Power: 1-800-888-2726
* Wiregrass Electric: 1-888-469-6882
* Pea River Electric: 1-800-264-7732
* South Alabama Electric Coop.: 1-800-556-2060
* City of Andalusia Utilities: 222-1332
* City of Opp Utilities: 493-4571
* Florala Utilities: 858-6722
* Covington Electric: 222-4121
* Power South: 427-3000
* Gulf Power: 1-800-487-6937