The folks at Hallmark are red-faced over a Valentine's Day glitch on its Web site.
The nation's leading cardmaker is offering disappointed users an apology.
The Kansas City-based company's busiest day for Internet service has traditionally been Valentine's Day. They expected nearly double the normal traffic, but requests for online cards exceeded that.
Some people who wanted to send cards and others who tried to view greetings were locked out.
An e-mail sent to those affected by the problem says "we owe you an apology."