MIAMI (AP) -- The federal website that offers a key provision of president Obama's health law launched this week with a sputter, a crash and a lot more web traffic than anyone expected. But by week's end, with most Floridians still unable to access the online marketplace and sign up for health insurance, organizations were trying to build on momentum even though there was little they could do.
Most of the counselors hired through federal grants to help sign people up for health insurance resorted to paper applications or took names and phone numbers to schedule appointments when the website begins to work better.
There was an odd mix of excitement that the Affordable Care Act was garnering so much attention and frustration that it wasn't accessible.
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