The Disaster Relief Center in Jackson County has officially opened to help victims from last month's flooding.
But not many people have taken advantage of the state and federal services in the last two days.
Officials say they will stay as long as people need their help.
Not many people are walking through these doors to ask for help in recovering from the recent floods.
And that concerns Federal and State Emergency Management teams.
The Disaster Recovery Center opened in Jackson County on Wednesday at the Agricultural Center on Highway 90.
But they haven't seen much traffic move their way despite knowing people have unanswered questions.
FEMA Human Services Manager Valente Benavides says, "so many people sometimes call the helpline to ask questions. But as long as we are here, that's what we are here for. So I want them to take advantage of that."
Emergency Management Director Rodney Andreasen says people should recognize FEMA's presence in the county.
"It's very important because a lot of people might not have insurance, like flood insurance. And something happened to their house and so their normal insurance might not cover it. But the government can come in and assist them in that way and repair that damage and get their life back-on-track again."
Clients can come in for one-on-one assistance for a variety of things: FEMA registration, Hazard Mitigation or filing for a Small Business Administration loan whether or not they have a pending insurance claim.
In addition to that, the Center also provides Spanish translation services.
"We don't want them to be afraid to come in here to the center. Please if you are in need of home assistance because you've been displaced from your home, please come to the center."
The DRC also allows local organizations to provide help for the elderly, veterans and crisis counseling.
Overall, officials emphasize people have nothing to lose by coming in.
"Even if you have doubt, register, come see them. That way you know for sure and find out if you need help, can get help and they'll point you in the right direction."
The Jackson County center is open Sunday through Saturday from 8am until 6pm.