Some Florida food stamp calls handled in India

MIAMI (AP) - Florida lawmakers are outraged that the state is
paying JPMorgan Chase to provide food stamp program services -
particularly customer call centers in India.

The Palm Beach Post reported Thursday that lawmakers are
investigating.

The legislators said those call center jobs should be handled by people in Florida.

Department of Children and Families spokeswoman Judi Spann tells
The Associated Press that the state paid JPMorgan Chase to handle a
range of services for the Electronic Benefit Transfer program,
including customer service and administration of the debit-type
card that food stamp recipients use to buy groceries.

Calls about food stamp applications are handled in the state,
but calls about the card are handled elsewhere in the U.S. and in
India.


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