Scam artists in southeast Alabama are targeting Alabama Power customers for credit card fraud. Some Alabama Power customers in the Wiregrass area have received automated calls claiming they have an outstanding bill. The caller warns that electric service will be disconnected if a payment is not received immediately. The caller then provides an 800 number to resolve the issue. When called, customers are prompted to provide credit card information.
Alabama Power is not responsible for these calls. Individuals who believe they have been the victim of fraudulent activity should contact their local police department.
Alabama Power customers who have questions or issues related to their electric service can call the company’s Customer Service line any time of the day or night at 1-800-245-2244.
Alabama Power, a subsidiary of Atlanta-based Southern Company (NYSE:SO), provides reliable, affordable electricity to more than 1.4 million customers across the state.