The city-owned ambulance services in Ozark continues to save lives.
One month after the city privatized its EMS services, the ambulance is receiving a record number of calls.
The Ozark Ambulance Service is in a league of its own.
The transporter is handling all emergency medical services which city officials say, hasn't been done in more than 3 years.
“It's been a pretty smooth transition from commercial service to city run," said Skip Chormicle, EMS Supervisor.
Terry Cella, Ozark EMT said, "We had to build everything from the ground up and everything we've done has made us better and put us to where we are now."
With 4 ambulance trucks and a staff of 21 people, they're working hard to ensure operations run smoothly.
"The response from the community is good, the response from the nursing home is good, they're getting good service,” said Chormicle.
Ozark Council President Mike Barefield says the service cost nearly three-quarters of a million dollars, and it's currently under budget.
“Judging by past history in Ozark, we're a lot busier than we anticipated. We do have the staff here to cover it and we've been able to cover the high volumes.”
Chormicle says the increased volume is due to the cold weather.
Each EMT works a 24-hour shift.
During their down time, they're either critiquing past runs, or working on online training."
"Continuing education is always something new, there's always something that you could be learning,” said Cella.