Complaining to State About Phones Could End

By: The Associated Press
By: The Associated Press

MONTGOMERY, Ala. (AP) -- Customers might no longer be able to call the state's utility regulatory board to complain about phone service.

A bill moving through the Alabama Legislature would complete the deregulation of home and business phone service by ending the Public Service Commission's ability to handle customer complaints about landlines.

The bill is being pushed by the state's largest phone company, AT&T. The company's Alabama president, Fred McCallum, says regulation is no longer needed because the industry is highly competitive and unhappy customers can switch companies. PSC President Twinkle Cavanaugh says she's not taking a position on the bill.

The bill by Republican Rep. Mike Hill of Columbiana has already been approved by a House committee and is awaiting action in the House.


Comments are posted from viewers like you and do not always reflect the views of this station.
powered by Disqus
WTVY-TV 285 N Foster Street Dothan, AL 36303 334-792-3195
Gray Television, Inc. - Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability 241974381 - wtvy.com/a?a=241974381