An Eatontown, New Jersey, stylist advises shoppers to "chill out" this holiday season -- it's "no big deal."
As professional shopper Wayne Scot Lukas puts it, "You know who
you love, you know what they need."
But others aren't so sure. Take Cookie Francis. While maintaining good humor, Francis says she developed blisters, skipped meals, had sweaty palms, and still couldn't find anything at the mall.
Many shopping meccas now have services for customers like Francis. Massage therapists are dotting the acres of retail and they're being kept busy. Therapist Diane Rothman says a massage is great way to relax because it's "almost like a mini vacation" from the madness of shopping.