Blockbuster-Late Fees

By: Associated Press
By: Associated Press

Blockbuster stores in several states are quietly resuming late fees for customers who keep movies too long.

Many Arkansas stores resumed the late fees November 21st, and charges will apply again soon at various stores in Alabama, Mississippi and Tennessee.

They're rejecting the Dallas-based video-rental chain's national advertising of "No Late Fees!" because they can no longer keep popular movies on their shelves.

A Blockbuster spokesman says the decision to cancel the "no late fees" policy is being made by independent franchises. He says about 46-hundred company-owned locations will continue the program.

Blockbuster last winter said it would drop late fees. But its fine print said the company would charge consumers if they kept the movies too long, then charge a dollar-and-a-quarter restocking fee if the movies were returned.

In March, Blockbuster settled complaints heard in 47 states and authorized refunds for offended customers.

On the Net:http://www.blockbuster.com


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