9-1-1 services operational after Wiregrass-wide outage

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(WTVY) -- [UPDATE: 12/6/2017 at 7:10:27 PM]
Chad Sowell with Henry County 9-1-1 says all services have been restored.

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[UPDATE: 12/6/2017 at 6:04:10 PM]
Dothan and Houston County 9-1-1 is back operational. Other parts of Wiregrass are still having problems.

Dothan Fire Marshall Chris Etheridge says the backup system has picked up and is now operating for Dothan and Houston County.

Etheridge says the original problem affecting 9-1-1 systems across the Wiregrass is still present. Dothan and Houston County 9-1-1 are receiving some rollover calls from other local emergency services.

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All 911 services are down for the Wiregrass area.

The outage affects 911 services in Dothan, Houston County, Geneva County, Dale County, Henry County, Enterprise, and Coffee County.

CenturyLink is pushing 911 calls through to local administrative agencies, but it may be awhile before calls make it through.

The issue appears to be with the internet but it’s not clear what the cause is or how long the outage will last.

In Dothan, residents can call 793-0215 for emergency services. The number for Houston County is 677-4807.

For residents elsewhere in the Wiregrass, call your local agency's non-emergency line and dispatchers will handle your call.

Here is a list of those numbers:
Houston County Sheriff's Office - (334) 677-4882
Geneva County Sheriff's Office - (334) 684-6947
Coffee County Sheriff's Office - (334) 894-5535
Dale County Sheriff's Office - (334) 774-3114
Barbour County Sheriff's Office - (334) 775-1128
Henry County Sheriff's Office - (334) 585-3131

Dothan Police Department - (334) 615-3000
Ozark Police Department - (334) 445-6122
Enterprise Police Department - (334) 347-2222
Geneva Police Department - (334) 684-2777
Eufaula Police Department - (334) 687-1200
Hartford Police Department - (334) 588-2222
Slocomb Police Department - (334) 886-3333
Samson Police Dept. (334) 898-7118
New Brockton Police Department - (334) 894-5559
Midland City Police Department - (334) 983-3591
Headland Police Department - (334) 693-2222
Abbeville Police Department - (334) 585-2221
Elba Police Department - (334) 897-2555

Enterprise Fire Dept. (334) 347-1211
Enterprise Rescue Squad (334) 393-0333
Dothan Fire Dept. (334) 615-3500



 
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