DOTHAN, Ala. (WTVY) - February 16th is the 50th anniversary of the first 9-1-1 call made in the nation, and it was placed in Haleyville, Alabama.
50 years later, we still rely on 9-1-1 for emergencies. But there is something we can do to help them.
Anna Kelly is a public safety dispatcher for Dothan and Houston County. For the past 25 years, she's been answering phone calls that can make the difference between life and death.
But there's one thing she needs before she can send help...
"Addresses are paramount. If we can have an address, we can get someone to that area. Whereas, if we don't have that valuable information, then the person might not get the help they need,” said Kelly.
Each call that comes in is located by latitude and longitude on a map. Sometimes it's on point, but sometimes it's not.
"At night, you can hardly see the front of the houses,” said Officer Dennis Sallas.
That's why Dothan-Houston County E-911 stresses that you have your home, and both sides of your mailbox marked with reflective numbering.
"Some people’s homes aren't on the roadway. It may be 100 yards off the road, and if their mailbox is not marked properly, than a description of the house is not going to help the responders anyway,” said director Holly Britain.
You can get reflective letters at any department or hardware store. Britain adds Wicksburg and Hodgesville Volunteer Fire Departments will also supply them for a minimal price.