Great Customer Service Award

By: Natasha Chughtia
By: Natasha Chughtia

I am a stickler for customer service and I am lucky to have had some amazing experiences here in the Wiregrass. I would like to use my blog to recognize some of the fabulous people and businesses who go above and beyond to make things wonderful for customers. I have to start with a place called Master Mechanix. When I first got to Dothan and was moving my stuff into my new place-I was having a very hard time with the bigger items. They were bulky and hard to move and the dolly that I had was not really doing the trick. I headed over to Master Mechanix to see if I could rent one from them. Not only did they have one but they made me feel so at home as soon as I walked in the door. The owner was so friendly and we ended up staying for longer than we expected just talking to him about the area. It was a nice, warm welcome for a new girl who was not from here.

Then a few weeks ago when I needed an oil change-I decided to go back. The place is so clean and welcoming. One of the other owners is a Toyota expert and he took such good care of my car. It’s a really great feeling to walk into a place where you don’t just feel like a number but you feel like a true friend. They recognized me instantly as the girl who had come in for the dolly and were so friendly. I felt like I could go back if I ever have another issue with my car. Thank you Master Mechanix. You made what could be a mundane job feel so very comfortable.

Do you know a great customer service place in the Wiregrass? Leave me a comment below and tell me about it.

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