Great Customer Service Award

By: Natasha Chughtia
By: Natasha Chughtia

I am a stickler for customer service and I am lucky to have had some amazing experiences here in the Wiregrass. I would like to use my blog to recognize some of the fabulous people and businesses who go above and beyond to make things wonderful for customers. I have to start with a place called Master Mechanix. When I first got to Dothan and was moving my stuff into my new place-I was having a very hard time with the bigger items. They were bulky and hard to move and the dolly that I had was not really doing the trick. I headed over to Master Mechanix to see if I could rent one from them. Not only did they have one but they made me feel so at home as soon as I walked in the door. The owner was so friendly and we ended up staying for longer than we expected just talking to him about the area. It was a nice, warm welcome for a new girl who was not from here.

Then a few weeks ago when I needed an oil change-I decided to go back. The place is so clean and welcoming. One of the other owners is a Toyota expert and he took such good care of my car. It’s a really great feeling to walk into a place where you don’t just feel like a number but you feel like a true friend. They recognized me instantly as the girl who had come in for the dolly and were so friendly. I felt like I could go back if I ever have another issue with my car. Thank you Master Mechanix. You made what could be a mundane job feel so very comfortable.

Do you know a great customer service place in the Wiregrass? Leave me a comment below and tell me about it.

Read More Blogs
Comments are posted from viewers like you and do not always reflect the views of this station.
powered by Disqus
WTVY-TV 285 N Foster Street Dothan, AL 36303 334-792-3195
Gray Television, Inc. - Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability